If you report your issue on Answers HQ, our community team will provide updates as they become available. While we can’t reply with the status of your feedback or bug report via email, we appreciate you providing your input. If your game offers in-game support, select the Report a bug category and follow the prompts to let us know. Some mobile games let you submit a bug report or feedback inside the app. Email: Enter the requested information and click Submit.If you don’t find anything, you can post your issue to the board. You may find that other players have already reported the bug, so you can click Me too instead of writing a new post. Answers HQ: First, search Answers HQ to see if other players have already posted about your issue.Depending on your game, we might direct you to Answers HQ or ask you to email us. On the webįrom EA Help, you can report a bug or give feedback by clicking Contact Us, choosing a game and platform, then selecting the Report a bug category. Here’s how you can submit your bug report or feedback to us. When you give feedback, we read each submission and get your feedback to the right team.When you submit a bug report, please include all information that you can like product code, username, device type, the steps to reproduce the bug, and the date and time that you saw the bug.They’ll identify and fix the bugs that happen most often for multiple players. When you report a bug, we review the reports and work with the game development team.We want you to have the best gameplay experience possible, so we appreciate when you take the time to report a bug or give us feedback about your games. You can submit bug reports and give feedback on Answers HQ, via email, and even within mobile games. Have an issue with an EA game or your account? Submit a bug report, browse EA Help and Answers HQ, or give feedback.Ĭome across a bug in a game or have a suggestion on how to improve something? Let us know.

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